> ## Documentation Index
> Fetch the complete documentation index at: https://docs.upstackdata.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Cancelling your subscription

> How to cancel your Upstack Data subscription, what cancellation preserves, and how to cancel one store without affecting others.

## How do I cancel my subscription?

It depends on how you're billed. To find out which billing method you have, refer to [How do I identify my billing method?](/billing/how-do-i-identify-my-billing-method).

Once you've identified your billing method, see [How do I cancel my subscription?](/billing/how-do-i-cancel-my-subscription) for the cancellation steps.

<Note>
  **Good to know**

  Canceling does **not** delete your Upstack Data account, pixel setup, or integrations. If you reinstall later, your account and settings are preserved.
</Note>

## Does cancellation stop my next payment?

Yes. Cancellation stops all future billing — once the app is uninstalled (Shopify billing) or the subscription is canceled (Stripe billing), no further charges are issued. Any charge already in motion for the current cycle will still complete.

## I have multiple stores. Can I cancel one without affecting the others?

Yes. Each store has its own subscription, so canceling one store's plan does not touch your other stores. Uninstall Upstack Data or cancel your subscription from the specific store you want to cancel by following [How do I cancel my subscription?](/billing/how-do-i-cancel-my-subscription).

***

## Related Articles

<CardGroup cols={2}>
  <Card title="Cancel: Step by Step" href="/billing/how-do-i-cancel-my-subscription" />

  <Card title="Pause Your Subscription" href="/billing/how-can-i-pause-my-subscription" />

  <Card title="Identify Your Billing Method" href="/billing/how-do-i-identify-my-billing-method" />

  <Card title="Billing FAQ" href="/billing/subscriptions-and-billing" />
</CardGroup>
