Articles on: Shopify

How to Prevent Duplication for Facebook, Instagram and other third-party tools (e.g. Triple whale) V2

Disable Facebook and Instagram Data Sharing to prevent duplication


  1. Navigate to Shopify: https://admin.shopify.com/store/



  1. Click Facebook & Instagram




  1. Click Data sharing




  1. Click Change




  1. TURN OFF the Share data by switching its toggle to OFF




  1. Click Save




Disable other third-party tools to prevent duplication (e.g. Triple whale sonar)



  1. Navigate to Shopify: https://admin.shopify.com/store/




  1. Click Online Store




  1. Click Customize




  1. In the left side panel, click the App embeds icon




  1. TURN OFF any third-party tools by toggling the switch beside them to OFF




  1. Once you have disabled all third-party tools, click Save to apply the changes



Updated on: 08/15/2025

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