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How to Deactivate TikTok Sales Channel Pixel Data Sharing

This guide shows how to disable Shopify's TikTok Sales Channel pixel to prevent duplicate conversion tracking when using Upstack Data.

Fin avatar
Written by Fin
Updated today

Quick Summary

  • Navigate to TikTok Sales Channel → Settings in Shopify

  • Go to Data sharing → Click "Disconnect" next to Share Data

  • Click "Disconnect" in the Disconnect Pixel tracking popup

⚠️Important: Most causes of duplicate events occur because multiple TikTok Pixel integrations are active on your site. You must disable TikTok Sales Channel Data Sharing and ensure no other TikTok Ads pixel apps are installed.


Deactivation Steps

Step 1: Access TikTok Settings

  • On the Sidebar, click TikTok Sales Channel → select Settings

Shopify sidebar with TikTok Sales Channel Settings


Step 2: Disconnect Data Sharing

  • Go to Data sharing section

Share Data section with Disconnect button


Step 3: Apply Disconnect

  • Click the Disconnect button


Step 5: Disconnect Pixel Tracking

  • Click Disconnect in the "Disconnect Pixel tracking?" popup

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