> ## Documentation Index
> Fetch the complete documentation index at: https://docs.upstackdata.com/llms.txt
> Use this file to discover all available pages before exploring further.

# contact Event

> Track when a user submits a contact form

Fires when a user submits a contact form. This is useful for tracking customer inquiries and support requests as conversion events.

<Note>
  **Shopify:** Manual implementation required. Integrate with your contact form.
</Note>

## JavaScript

```javascript theme={null}
window._upstack('track', 'contact', {
  formName: 'product_inquiry',
  email: 'customer@example.com'
});
```

## Properties

| Property | Type   | Required | Description          |
| -------- | ------ | -------- | -------------------- |
| formName | string | No       | Form or inquiry type |
| email    | string | No       | Contact's email      |

## When to Fire

* Contact us form submission
* Support request submission
* Product inquiry

## Related Events

* [lead](/pixel/events/lead) — For general lead capture
* [book\_call](/pixel/events/book-call) — When scheduling a call