> ## Documentation Index
> Fetch the complete documentation index at: https://docs.upstackdata.com/llms.txt
> Use this file to discover all available pages before exploring further.

# My data isn't showing correctly

> Inaccurate dashboard data usually means an integration isn't fully connected or syncing is still in progress. Verify integrations, check permissions, allow sync time, and review your tracking setup.

If your dashboard data doesn't look accurate, don't worry — this usually happens when an integration isn't fully connected or data syncing is still in progress.

## What to check first

### 1. Verify your integrations

Make sure Shopify, Facebook, Google Ads, Klaviyo, and your other platforms are all properly connected in Upstack Data. See [connecting marketing channels](/troubleshooting/connect-marketing-channels) for the connection flow.

### 2. Check connection permissions

Ensure you have admin access on each platform and that data-sharing or pixel permissions are correctly enabled.

### 3. Allow time for syncing

It may take a few hours for new or updated connections to reflect in your dashboard. See [events delayed in dashboard](/troubleshooting/events-delayed-in-dashboard).

### 4. Review your tracking setup

Follow the setup guides for your integrations to confirm all tags and pixels are firing correctly — start with [how to troubleshoot your pixel](/troubleshooting/troubleshoot-pixel-issues).

## Digging deeper

If the issue is specific, these guides cover the most common cases:

<CardGroup cols={2}>
  <Card title="Shopify data stale or missing" icon="cart-shopping" href="/troubleshooting/shopify-data-stale-or-missing">
    Store data isn't updating.
  </Card>

  <Card title="Source connected but no data flowing" icon="plug" href="/troubleshooting/source-connected-but-no-data-flowing">
    Integration is live but silent.
  </Card>

  <Card title="Conversions attributed to the wrong day" icon="calendar-xmark" href="/troubleshooting/conversions-attributed-to-wrong-day">
    Timezone and attribution timing.
  </Card>

  <Card title="Revenue doubled compared to Shopify" icon="clone" href="/troubleshooting/revenue-doubled-compared-to-shopify">
    Double-counted revenue.
  </Card>
</CardGroup>

***

**Still stuck?** Contact [support@upstackdata.com](mailto:support@upstackdata.com) with your Pixel ID and a description of the issue. We typically respond within a few hours.