Quick Summary
Log in to Shopify → go to Sales channels
Navigate to Snapchat Ads → Settings
Select the Data sharing tab
Click on the "Disconnect" button
⚠️ Important: Disabling Snapchat Data Sharing is crucial to prevent duplicate events, which can distort reporting and attribution. It ensures Snapchat only receives clean, accurate data through Upstack Data for reliable insights and better ad optimization.
How to Disable Snapchat Data Sharing in Shopify
Log in to your Shopify Store
From your Shopify admin homepage, click the Sales channels tab in the left-hand menu
Select "Snapchat Ads" → ensure that you are under the "Settings" tab
Note: You may also use the search function to locate the Snapchat sales channel
Navigate to the "Data sharing" tab
Go to the Pixel ID section then find your connected Snapchat Pixel
Click "Disconnect" to unlink it from Shopify
Need Help?
If you encounter any issues during setup, contact our support team and we'll help diagnose the problem.
