Quick Summary
Go to Shopify Admin → Settings → Apps and sales channels
Find Pinterest and click the three-dot (⋮) menu
Select Uninstall and confirm in the pop-up window
If you’re using Upstack Data for Pinterest event tracking, you’ll need to uninstall the Pinterest Sales Channel from your Shopify store to remove Shopify’s native pixel tracking.
⚠️ Important: Disabling Pinterest Data Sharing is crucial to prevent duplicate events, which can distort reporting and attribution. It ensures Pinterest only receives clean, accurate data through Upstack Data for reliable insights and better ad optimization.
Why You Should Disable Pinterest Data Sharing
Shopify’s Pinterest Sales Channel automatically enables both catalog and pixel tracking, without allowing you to manage them separately. It can cause duplicate events because it sends conversion data from both your browser and server.
When combined with Upstack Data’s server-side tracking, this may inflate conversions, ROAS, and event counts.
Disabling Pinterest’s own data-sharing features allows Upstack Data to:
Ensure consistent and deduplicated event tracking
Improve attribution accuracy across platforms
Maintain reliable performance reporting
How to Disable the Pinterest Data Sharing in Shopify
If you connected Pinterest through Shopify, you’ll also need to disable data sharing within your Shopify admin:
Log in your Shopify admin account
Go to Shopify Admin → Settings
Select Apps and sales channels → locate Pinterest
Click the three-dot (⋮) menu, then select Uninstall
A confirmation window will appear. Review the warning, then click Uninstall in the lower-right corner.
Uninstalling the Pinterest app in Shopify is important because it helps prevent duplicate tracking and data conflicts between Pinterest’s native integration and Upstack Data.
Need Help?
If you encounter any issues during setup, contact our support team and we'll help diagnose the problem.