Upstack Data

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Navigate to Facebook &amp; Instagram → Settings

Click "Change" next to Share data

Save changes to prevent duplicate events

- Navigate to Facebook &amp; Instagram → Settings
- Click "Change" next to Share data
- Toggle off data sharing
- Save changes to prevent duplicate events

⚠️Important: Most causes of duplicate events are because you have more than one Facebook integration active on your site. Please ensure to disable Facebook and Instagram Sales Channel Data Sharing and that no other Facebook pixel apps are installed.

Steps to Deactivate Facebook and Instagram Sales Channel Pixel

Log in to your <a href="https://admin.shopify.com/store/" rel="nofollow noopener noreferrer" target="_blank">Shopify Store</a>

- Log in to your <a href="https://admin.shopify.com/store/" rel="nofollow noopener noreferrer" target="_blank">Shopify Store</a>

Step 2: Navigate to Facebook &amp; Instagram Settings

On the sidebar, click "Facebook &amp; Instagram" → then click the "Settings" tab

- On the sidebar, click "Facebook &amp; Instagram" → then click the "Settings" tab

Step 3: Access Share Data Settings

Go to Share Data and click "Change"

- Go to Share Data and click "Change"

Once "Share data" is toggled to "Off" → click "Save"

- Once "Share data" is toggled to "Off" → click "Save"

This guide explains how to disable the Facebook and Instagram sales channel pixel to prevent duplicate events and ensure accurate ad data.

How to Deactivate the Facebook and Instagram Sales Channel Pixel

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How to Deactivate the Facebook and Instagram Sales Channel Pixel

Quick Summary

Steps to Deactivate Facebook and Instagram Sales Channel Pixel

Step 1: Sign in to Shopify

Step 2: Navigate to Facebook & Instagram Settings

Step 3: Access Share Data Settings

Step 4: Toggle Off Data Sharing

Step 5: Save Your Changes