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The count of distinct customers who placed at least one order in the period.

Formula

Unique Customers = COUNT DISTINCT ( Customer ID ) WHERE order placed in period

Formula Components

MetricDefinition
Customer IDUnique identifier for each customer from Shopify
Metadata
TypeNumber
Data SourceShopify
AggregationCount Distinct

Example

Your store served 2,847 unique customers in February:
WeekUnique CustomersOrdersAvg Orders/Customer
Week 17128921.25
Week 26848211.20
Week 37569341.24
Week 46958471.22
The monthly unique customers (2,847) is less than the sum of weekly counts because some customers purchased in multiple weeks.

How It Works

Each customer is counted once regardless of how many orders they placed. A customer who placed 5 orders counts the same as one who placed 1 order. This metric uses Shopify customer identifiers to deduplicate across the selected time period.

When to Use

ScenarioAction
Measuring acquisition reachTrack unique buyers separate from order volume
Calculating repeat rateCompare unique customers to total orders
Sizing customer baseUnderstand how many people you served
Cohort analysisTrack unique customers by acquisition period

MetricRelationship
New CustomersFirst-time buyers subset
Returning CustomersRepeat buyers subset
OrdersTotal order count (may exceed unique customers)
Avg Orders Per CustomerOrders ÷ Unique Customers
See all Customers metrics →