The count of distinct customers who placed at least one order in the period.
Unique Customers = COUNT DISTINCT ( Customer ID ) WHERE order placed in period
| Metric | Definition |
|---|
| Customer ID | Unique identifier for each customer from Shopify |
| Metadata | |
|---|
| Type | Number |
| Data Source | Shopify |
| Aggregation | Count Distinct |
Example
Your store served 2,847 unique customers in February:
| Week | Unique Customers | Orders | Avg Orders/Customer |
|---|
| Week 1 | 712 | 892 | 1.25 |
| Week 2 | 684 | 821 | 1.20 |
| Week 3 | 756 | 934 | 1.24 |
| Week 4 | 695 | 847 | 1.22 |
The monthly unique customers (2,847) is less than the sum of weekly counts because some customers purchased in multiple weeks.
How It Works
Each customer is counted once regardless of how many orders they placed. A customer who placed 5 orders counts the same as one who placed 1 order. This metric uses Shopify customer identifiers to deduplicate across the selected time period.
When to Use
| Scenario | Action |
|---|
| Measuring acquisition reach | Track unique buyers separate from order volume |
| Calculating repeat rate | Compare unique customers to total orders |
| Sizing customer base | Understand how many people you served |
| Cohort analysis | Track unique customers by acquisition period |
| Metric | Relationship |
|---|
| New Customers | First-time buyers subset |
| Returning Customers | Repeat buyers subset |
| Orders | Total order count (may exceed unique customers) |
| Avg Orders Per Customer | Orders ÷ Unique Customers |
See all Customers metrics →