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Order count metrics track the volume of orders and products sold. Use these to measure sales velocity, basket size, and subscription acquisition.
Data Source: Shopify
Metrics: 9

Metrics in This Group

MetricDescriptionWhen to Use
OrdersTotal number of orders placedMeasure overall sales volume
Units SoldTotal product units soldTrack inventory movement
New Customer Units SoldUnits sold to new customersAnalyze new customer basket size
Returning Customer Units SoldUnits sold to returning customersCompare returning vs new behavior
Units Per OrderAverage units per orderOptimize bundle offers
New Customer Units Per OrderAverage units per new customer orderBenchmark new customer baskets
Returning Customer Units Per OrderAverage units per returning customer orderTrack loyalty basket growth
Subscription Initial Purchase OrdersFirst-time subscription ordersMeasure subscription acquisition
Subscription Initial Purchase %Percentage of orders that are subscription initial purchasesTrack subscription mix

How These Metrics Relate

  • Orders is the foundational count of all completed transactions
  • Units Sold measures total product quantity across all orders
  • Units Per Order = Units Sold ÷ Orders (basket size indicator)
  • Subscription metrics track the subset of orders that start new subscriptions

Choosing the Right Metric

  • Volume tracking: Use Orders for transaction counts, Units Sold for inventory
  • Basket optimization: Use Units Per Order to identify upsell opportunities
  • Customer segmentation: Compare New vs Returning customer metrics to identify behavior differences
  • Subscription health: Use Subscription Initial Purchase % to track subscription mix trends