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Cumulative contribution margin after fulfillment and transaction costs per customer, showing profit before marketing spend.

Formula

Cohort CM2 = Cumulative CM2 Γ· Cohort Customers

Formula Components


Example

Cumulative CM2 per customer for a January 2024 cohort:

How It Works

Cohort CM2 extends CM1 by also subtracting fulfillment costs (shipping, handling) and transaction costs (payment processing). This represents the profit available to cover marketing and fixed costs. As cohorts mature and order more, fulfillment efficiency often improves. Costs are configured in your Upstack Cost Settings.

When to Use


See all LTV metrics β†’