Formula
Cohort CM2 = Cumulative CM2 Γ· Cohort Customers
Formula Components
Example
Cumulative CM2 per customer for a January 2024 cohort:How It Works
Cohort CM2 extends CM1 by also subtracting fulfillment costs (shipping, handling) and transaction costs (payment processing). This represents the profit available to cover marketing and fixed costs. As cohorts mature and order more, fulfillment efficiency often improves. Costs are configured in your Upstack Cost Settings.When to Use
Related Metrics
See all LTV metrics β