Skip to main content
User-defined COGS from cost entries for returning customer orders—captures costs beyond Shopify product variants.

​
Formula

Returning Customer Other COGS = SUM ( Order Cost Entries ) WHERE category = COGS AND customer_type = returning_customer

​
Formula Components

​
Example

Your returning customer orders incurred $2,650 in other COGS this month:

​
How It Works

Returning Customer Other COGS sums all cost entries categorized as COGS for repeat buyer orders. These are costs you’ve configured in Upstack—like packaging, duties, or inspection fees—that aren’t stored on Shopify product variants. Combined with RC COGS, this gives you complete product cost visibility for retention analysis.

​
When to Use

See all COGS metrics →