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The total user-defined transaction costs from order cost entries for returning customer orders.

Formula

Returning Customer Other Transaction Cost = SUM ( Other Transaction Cost ) WHERE customer_type = returning_customer

Formula Components


Example

Your store incurred $2,856 in custom transaction costs for returning customer orders in March: Consistent per-order costs indicate stable payment method preferences among returning customers.

How It Works

This metric sums all user-defined transaction costs from order cost entries specifically for returning customer orders. A customer is classified as “returning” when they have at least one prior completed order in Shopify. These costs are distinct from gateway fees and typically include interchange markups, currency conversion charges, or custom payment processing fees you’ve defined in your order cost configuration.

When to Use


See all Transaction Cost metrics →