add_shipping_info Event

Fires when a customer enters shipping details during checkout. This helps track checkout progress and identify where customers drop off.

Shopify: Automatically tracked when customers complete the shipping step in checkout.

JavaScript

window._upstack('track', 'add_shipping_info', {
  items: [
    { id: 'SKU_12345', name: 'Classic Cotton Tee', price: 34.99, quantity: 2 }
  ],
  value: 84.97,
  currency: 'USD',
  shippingTier: 'standard'
});

Properties

Property	Type	Required	Description
items	array	No	Products in checkout
value	number	No	Cart value at shipping step
currency	string	No	ISO 4217 currency code
shippingTier	string	No	Shipping method (e.g., `'standard'`, `'express'`, `'overnight'`)

When to Fire

Shipping form completion
Shipping method selection
Proceeding past shipping step

initiate_checkout — Starting checkout
select_shipping_method — When selecting specific shipping option
add_payment_info — After entering payment details

initiate_checkout select_shipping_method

⌘I

SDK

PIXEL EVENTS

IDENTITY

AUTOMATIC TRACKING

add_shipping_info Event

JavaScript

Properties

When to Fire

​JavaScript

​Properties

​When to Fire

​Related Events

JavaScript

Properties

When to Fire

Related Events