User-defined fulfillment costs from order cost entries, including packaging materials and other fulfillment fees.
| Metric | Definition |
|---|
| Order Cost Entries | Cost line items you configure in Settings → Costs |
| category = Fulfillment | Cost entries classified under the Fulfillment category |
| Metadata | |
|---|
| Type | Currency |
| Data Source | Upstack Costs |
| Aggregation | Sum |
Example
Your store incurred $2,730 in custom fulfillment costs last month across 780 orders:
| Cost Type | Amount | Per Order |
|---|
| Packaging Materials | $1,560 | $2.00 |
| Gift Wrapping | $624 | $0.80 |
| Custom Inserts | $546 | $0.70 |
| Total Other Fulfillment | $2,730 | $3.50 |
How It Works
Other Fulfillment Cost sums all user-defined fulfillment expenses from your order cost entries. These are costs you configure with the Fulfillment category—packaging materials, branded inserts, gift wrapping fees, and other fulfillment-related expenses beyond standard shipping and handling. This metric combines with Shipping Cost and Handling Cost to form Total Fulfillment Cost.
When to Use
| Scenario | Action |
|---|
| Packaging cost tracking | Monitor branded packaging and materials expenses |
| Contribution margin analysis | Include as part of Total Fulfillment Cost for CM2 |
| Custom fulfillment optimization | Identify opportunities to reduce non-shipping fulfillment costs |
| Per-order profitability | Add to fulfillment burden when analyzing order-level margins |
| Metric | Relationship |
|---|
| Total Fulfillment Cost | Sum of shipping, handling, and this metric |
| Shipping Cost | Carrier expenses (separate from this metric) |
| Handling Cost | Warehouse fees (separate from this metric) |
| New Customer Other Fulfillment Cost | This metric filtered to first-time buyers |
| Returning Customer Other Fulfillment Cost | This metric filtered to repeat buyers |
