Formula
New Customer Handling Cost = SUM ( Handling Cost ) WHERE customer_type = new_customer
Formula Components
Example
Your store processed $2,340 in handling costs for new customers last month:How It Works
New Customer Handling Cost sums all handling fees from orders where the customer is making their first purchase. Handling costs include both global per-order fees and per-product handling charges configured in your cost settings. Customer type is determined by whether they have prior orders in your Shopify history.When to Use
Related Metrics
See all Fulfillment metrics →