Formula
CLV 120 = SUM ( Customer Revenue ) WHERE days since first order ≤ 120
Formula Components
Example
Customers acquired in January generated $188,160 in total CLV 120:
This is the combined revenue from all 1,200 customers’ orders within their first 120 days. To get the average per customer ($156.80), divide by customer count—that metric is LTV 120.
How It Works
CLV 120 sums all revenue from each customer’s orders placed within 120 days of their first purchase. This 4-month window captures 1-2 repeat purchase cycles for most e-commerce brands, providing a balance between short-term payback evaluation and longer-term value projection without waiting a full year.When to Use
Related Metrics
See all Lifetime Value metrics →