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  • In Shopify Admin, navigate to Online Store → Themes → Customize
  • Click the App embeds icon in the theme customizer
  • Enable UpStackified Pixel and click Save
  • Verify with a test purchase
For your tracking events to fire correctly in Shopify, you need to ensure the UpStackified Pixel Theme App Extension is enabled in your live theme. Once complete, we recommend a test purchase to verify conversion tracking is working properly.

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Prerequisites

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Steps to enable Upstack Data Theme App Extension

1

Sign in to Shopify Admin

Sign in to your Shopify Admin.Shopify Admin login page
2

Open Themes

In the left sidebar, navigate to Online Store → Themes.Shopify Admin sidebar with Online Store and Themes selected
3

Open the theme customizer

On your live theme, click the Customize button.Shopify Themes page with Customize button on live theme
4

Open App embeds

In the left sidebar of the theme customizer, click the App embeds icon.Theme customizer sidebar with App embeds icon highlighted
5

Enable UpStackified Pixel

In the list, locate UpStackified Pixel and toggle the switch to enable it.Click Save at the top-right of the page to apply the changes.UpStackified Pixel toggle in App embeds listSave button in theme customizer after enabling UpStackified Pixel
6

Verify activation

Once enabled, UpStackified Pixel will show as active with a green check mark or Enabled status.UpStackified Pixel showing enabled status with green check mark
7

Verify with a test purchase

Place a test order on your store, then open the Upstack dashboard and confirm a Purchase event appears under Event Health within a few minutes. If the event does not appear, recheck that the App embed is enabled and saved on your live theme (not a draft).

Install the Pixel Helper

Set up custom pixel privacy settings

Pixel stuck on waiting for first events

Complete Shopify setup guide