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Documentation Index

Fetch the complete documentation index at: https://docs.upstackdata.com/llms.txt

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The steps to update your payment method depend on how your account is billed. Follow the section that applies to you.

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If you’re on Stripe billing

1

Open your billing settings

Log in to your Upstack Data account, then go to Settings → Billing.Upstack Data dashboard Settings, Billing page
2

Open Payment Methods

Click Payment Methods.Payment Methods section of the Upstack Data billing page
3

Add your new card

Click Add Payment Method and enter your new card details.Add Payment Method form for entering new card details
4

Set a default (optional)

To use the new payment method as default, click the three dots next to the payment method you want as default, then select Set as default.Setting a payment method as default from the three-dot menu

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If you’re on Shopify billing

Shopify manages payment methods for apps billed through the Shopify App Store. To update your card:
  1. Log in to your Shopify admin.
  2. Go to Settings → Billing.
  3. Update your payment method there.
This change applies to all Shopify app charges, not just Upstack Data.
Not sure which billing type you’re on?Log in to your Upstack Data dashboard and go to the Billing page. If you see your card details and invoices listed directly, you’re on Stripe billing. If the billing page does not display a payment method, your charges are handled through Shopify.
If you run into any issues updating your payment method, start a chat from your dashboard and we can assist you further.

Identify Your Billing Method

View Past Invoices

Payments and Invoices

Billing FAQ