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Documentation Index

Fetch the complete documentation index at: https://docs.upstackdata.com/llms.txt

Use this file to discover all available pages before exploring further.


Prerequisites

  • An Upstack Data account with the email and password you used during sign-up.
  • The Upstack Data app installed on your Shopify store (your Pixel ID is generated when the app is installed).

Steps to Locate Your Pixel ID

Step 1: Sign in to your Upstack Data account


Step 2: Open the Event Health page

  • Once signed in, click Settings in the bottom-left of the Upstack dashboard.
  • In the Settings menu, open Event Health.

Step 3: Locate your Pixel ID

  • Your Pixel ID is displayed at the top of the Event Health page, clearly labelled Pixel ID.
Your Upstack Pixel ID format is a UUID like: XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX For example: 58284d43-85f6-41fb-b2e0-f32f8ecb4e9b
Note: Your Pixel ID will be different from this example as it is unique to your Shopify store.

Step 4: Copy and save your Pixel ID

  • Copy your Pixel ID for use in your setup, and store it in a secure location for future reference.
  • Paste it exactly as shown — Pixel IDs are case-sensitive and any extra whitespace will break tracking.

Step 5: Verify the Pixel ID works

  • Paste the Pixel ID into the destination you’re configuring (landing page, GTM, Checkout Champ, etc.).
  • Visit the page in a browser and use the Upstack Data Pixel Helper to confirm the pixel fires with this Pixel ID.
  • In the Upstack dashboard under Event Health, confirm the new events arrive against your Pixel ID.

Can’t see your Pixel ID?

  • Make sure you’re on the Event Health page in the Upstack dashboard.
  • Confirm the Upstack Data app is still installed in your Shopify Admin under Settings → Apps and sales channels.
  • Contact Upstack support at support@upstackdata.com.