order_shipped Event - Upstack Data

Fires when an order has been shipped and tracking information is available. Use this event to trigger shipment notification flows.

JavaScript

window._upstack('track', 'order_shipped', {
  orderId: 'ORD_12345',
  orderName: '#1042',
  value: 149.99,
  currency: 'USD',
  trackingNumber: '1Z999AA10123456784',
  trackingCompany: 'UPS',
  trackingUrl: 'https://www.ups.com/track?tracknum=1Z999AA10123456784',
  estimatedDelivery: '2026-02-25T00:00:00.000Z',
  items: [
    {
      id: 'SKU_001',
      name: 'Monthly Snack Box',
      price: 39.99,
      quantity: 1
    }
  ],
  email: 'customer@example.com'
});

Properties

Property	Type	Required	Description
orderId	string	Yes	Order identifier
orderName	string	No	Human-readable order name
value	number	No	Order value
currency	string	No	ISO 4217 currency code
trackingNumber	string	No	Carrier tracking number
trackingCompany	string	No	Shipping carrier (e.g., `'UPS'`, `'FedEx'`, `'USPS'`)
trackingUrl	string	No	Direct link to tracking page
estimatedDelivery	string	No	ISO 8601 estimated delivery date
items	array	No	Products shipped
email	string	No	Customer email

When to Fire

When shipping label is created with tracking
When carrier picks up package
When Shopify fulfillment_events/create webhook fires

Klaviyo integration: order_shipped is commonly used to trigger post-purchase flows like “Your order is on the way” emails with tracking information.