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Fires when a paused subscription is resumed. Use this event to measure pause-to-resume rates and recovered MRR.

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JavaScript

window._upstack('track', 'subscription_resumed', {
  subscriptionId: 'sub_def456',
  accountId: 'acct_abc123',
  planId: 'plan_pro_monthly',
  mrr: 9900,
  pausedDays: 30
});

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Properties

PropertyTypeRequiredDescription
subscriptionIdstringYesSubscription identifier
accountIdstringYesAccount identifier
planIdstringNoPlan identifier
mrrnumberNoResumed MRR in cents
pausedDaysnumberNoHow long subscription was paused

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When to Fire

  • When customer manually resumes
  • When pause period ends automatically
  • When billing restarts

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Stripe Webhook

Maps to customer.subscription.resumed.