Documentation Index
Fetch the complete documentation index at: https://docs.upstackdata.com/llms.txt
Use this file to discover all available pages before exploring further.
How do I cancel my subscription?
It depends on how you’re billed. To find out which billing method you have, refer to How do I identify my billing method?.
Once you’ve identified your billing method, see How do I cancel my subscription? for the cancellation steps.
Good to knowCanceling does not delete your Upstack Data account, pixel setup, or integrations. If you reinstall later, your account and settings are preserved.
Does cancellation stop my next payment?
Yes. Cancellation stops all future billing — once the app is uninstalled (Shopify billing) or the subscription is canceled (Stripe billing), no further charges are issued. Any charge already in motion for the current cycle will still complete.
I have multiple stores. Can I cancel one without affecting the others?
Yes. Each store has its own subscription, so canceling one store’s plan does not touch your other stores. Uninstall Upstack Data or cancel your subscription from the specific store you want to cancel by following How do I cancel my subscription?.
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Identify Your Billing Method
