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  • Generate a new Reddit CAPI token in Reddit Ads Manager Events Manager → Conversions API.
  • Sign in to Upstack Data and open your Reddit destination under Event Destinations.
  • Replace the existing token with the new value and save.
  • Verify the destination shows Healthy within 5 minutes.
When to update the Reddit CAPI tokenReddit Conversions API tokens are non-expiring, so they don’t need routine rotation. Update the token only when:
  • The token has been compromised or accidentally exposed
  • An administrator has revoked the token in Reddit Ads Manager
  • You’re consolidating multiple tokens into a single managed credential
  • The Upstack Reddit destination shows Unhealthy with an authentication error

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Prerequisites

Before you start, you need:
  • Admin access to a Reddit Ads account
  • An Upstack Data account with an existing Reddit destination (sign in)

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Steps to update your Reddit CAPI token

1

Generate a new Reddit CAPI token

Follow the generate Reddit CAPI token guide to create a new access token in Reddit Ads Manager.Use a descriptive name like Upstack Data (rotated YYYY-MM-DD) to track when the token was issued.
Copy the new token immediately — Reddit may not show the full token again after you close the generation dialog.
2

Open the Reddit destination in Upstack Data

Sign in to Upstack Data at app.upstackdata.com.Navigate to Event Destinations and click your existing Reddit destination to open its configuration.
3

Replace the access token

In the Conversions API access token field, clear the existing token and paste the new one.Do not change the Pixel ID unless you are also moving to a new pixel — the token must be generated for the ad account that owns the Pixel ID.
4

Save the updated configuration

Click Save or Update Configuration.Upstack will validate the new token by sending a test event to Reddit’s Conversions API.
5

Verify the destination is healthy

The Reddit destination card should display Healthy with a green status indicator within 5 minutes.If the status shows Unhealthy:
  • Confirm the new token was pasted in full (no truncation, no whitespace).
  • Confirm the token was generated for the same Reddit Ads account as the Pixel ID.
  • In Reddit Ads Manager → Events Manager → Conversions API, confirm the token is still listed (not revoked).
6

Revoke the old token (optional)

Once the new token is verified working, return to Reddit Ads Manager → Events Manager → Conversions API and revoke the old token.Revoking the old token prevents accidental future use and reduces the surface area for credential leaks.
Still seeing issues? Contact our support team with your Reddit Pixel ID and we’ll help diagnose the problem.