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Quick Summary
  • In Shopify admin, open Settings → Apps and sales channels
  • Find Pinterest and click the three-dot (⋮) menu
  • Select Uninstall and confirm in the popup
If you’re using Upstack Data for Pinterest event tracking, you need to uninstall the Pinterest Sales Channel from your Shopify store to remove Shopify’s native pixel tracking.
Disabling Pinterest data sharing is crucial to prevent duplicate events, which can distort reporting and attribution. It ensures Pinterest only receives clean, accurate data through Upstack Data for reliable insights and better ad optimization.

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Prerequisites

Before you start, you need:

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Why You Should Disable Pinterest Data Sharing

Shopify’s Pinterest Sales Channel automatically enables both catalog and pixel tracking, without allowing you to manage them separately. It can cause duplicate events because it sends conversion data from both your browser and server. When combined with Upstack Data’s server-side tracking, this may inflate conversions, ROAS, and event counts. Disabling Pinterest’s own data-sharing features allows Upstack Data to:
  • Ensure consistent and deduplicated event tracking
  • Improve attribution accuracy across platforms
  • Maintain reliable performance reporting

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Steps to Disable Pinterest Data Sharing in Shopify

1

Sign in to Shopify admin

Sign in to Shopify admin for the store where Pinterest is installed.
2

Open Apps and sales channels

In the left-hand menu, click Settings, then select Apps and sales channels.
3

Uninstall the Pinterest sales channel

Locate Pinterest in the list, click the three-dot (⋮) menu, then select Uninstall.A confirmation window will appear. Review the warning, then click Uninstall in the bottom-right of the dialog.
4

Verify Pinterest is no longer connected

Refresh the Apps and sales channels page and confirm Pinterest no longer appears in the list of installed channels.Then, in your Upstack dashboard, confirm the Pinterest destination is still Healthy and continuing to send events through Upstack Data.
Uninstalling the Pinterest app in Shopify is important because it helps prevent duplicate tracking and data conflicts between Pinterest’s native integration and Upstack Data.
Need Help? If you encounter any issues during setup, contact our support team and we’ll help diagnose the problem.