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Refund amounts attributed to the date the refund was issued, showing when money actually left your account rather than when the original order was placed.

Formula

Refund Amount (by Refund Date) = SUM ( Refund Value ) GROUPED BY Refund Issue Date

Example

Your store processed $18,450 in refunds during March, despite variable order volumes: The March 15 spike indicates a batch processing event rather than a sudden quality issue.

How It Works

This metric groups refunds by when they were processed, not when orders were placed. A January order refunded in March appears in March’s totals. This shows the actual cash flow impact of refunds on any given day or period.

When to Use


See all Adjustments metrics →