Refund + Discount: Combined Revenue Adjustments

The sum of total refunds and total discounts—a single view of all revenue adjustments.

Formula

Refund + Discount = Refund Amount + Discount Amount

Formula Components

Metric	Definition
Refund Amount	Dollar amount refunded to customers
Discount Amount	Dollar value of discounts applied

Metadata
Type	Currency
Data Source	Shopify
Aggregation	Sum

Example

Your store had $12,450 in combined adjustments this month:

Component	Amount	Share
Refunds	$4,200	34%
Discounts	$8,250	66%

With $125,000 in gross revenue, adjustments represent 10% of your top line.

How It Works

Refund + Discount combines both types of revenue adjustments into a single metric. This provides visibility into total “leakage” from gross revenue without needing to track refunds and discounts separately.

When to Use

Scenario	Action
Understanding net revenue impact	See how much revenue is adjusted away from gross
Comparing adjustment trends	Track if total adjustments are increasing over time
Profitability analysis	Factor combined adjustments into margin calculations
Promotion vs. returns balance	Understand the mix of intentional (discounts) vs. reactive (refunds) adjustments

Metric	Relationship
Refund Amount	Refund portion of this combined metric
Discount Amount	Discount portion of this combined metric
Gross Revenue	Revenue before these adjustments
Net Revenue	Gross Revenue minus adjustments

See all Adjustments metrics →

RC Discount Order Rate NC Refund + Discount

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​Formula

​Formula Components

​Example

​How It Works

​When to Use

​Related Metrics

Formula

Formula Components

Example

How It Works

When to Use

Related Metrics