The sum of total refunds and total discounts—a single view of all revenue adjustments.
| Metric | Definition |
|---|
| Refund Amount | Dollar amount refunded to customers |
| Discount Amount | Dollar value of discounts applied |
| Metadata | |
|---|
| Type | Currency |
| Data Source | Shopify |
| Aggregation | Sum |
Example
Your store had $12,450 in combined adjustments this month:
| Component | Amount | Share |
|---|
| Refunds | $4,200 | 34% |
| Discounts | $8,250 | 66% |
How It Works
Refund + Discount combines both types of revenue adjustments into a single metric. This provides visibility into total “leakage” from gross revenue without needing to track refunds and discounts separately.
When to Use
| Scenario | Action |
|---|
| Understanding net revenue impact | See how much revenue is adjusted away from gross |
| Comparing adjustment trends | Track if total adjustments are increasing over time |
| Profitability analysis | Factor combined adjustments into margin calculations |
| Promotion vs. returns balance | Understand the mix of intentional (discounts) vs. reactive (refunds) adjustments |
| Metric | Relationship |
|---|
| Refund Amount | Refund portion of this combined metric |
| Discount Amount | Discount portion of this combined metric |
| Gross Revenue | Revenue before these adjustments |
| Net Revenue | Gross Revenue minus adjustments |
